Proactive. Secure. Reliable. Always Connected.

Modern businesses depend on their network and IT infrastructure to operate without interruption. OJASVI Managed Infrastructure Services (OMIS) helps organizations proactively manage, monitor, and maintain their Cisco network infrastructure—reducing operational risk, improving performance, and giving IT teams greater visibility and control.

Our Cisco-focused managed services combine 24×7 infrastructure monitoring, proactive management, remote support, configuration management, performance visibility, and lifecycle coordination to help organizations maintain a reliable and resilient IT environment.

Simplify Cisco Infrastructure Management

Managing a distributed network can be complex. OJASVI provides a structured managed-services approach that helps organizations move from reactive troubleshooting to proactive infrastructure management.

Our services can support Cisco environments including:

• Cisco routers and switches
• Cisco wireless infrastructure
• Cisco SD-WAN environments, where applicable
• Network infrastructure and connected devices
• Multi-site and distributed network environments
• Hybrid infrastructure environments

Our Cisco Managed Services

24×7 Network Monitoring

Continuous monitoring helps identify availability, performance, and infrastructure health issues before they become larger operational problems.

Our monitoring capabilities can track:

• Device availability and connectivity
• Network performance and health
• Device resource utilization
• Interface and connectivity conditions
• Alerts and infrastructure events
• Performance and capacity indicators

Automated monitoring operates 24×7, while incident response and remediation are provided according to the customer’s contracted service level.

Proactive Infrastructure Management

OJASVI goes beyond simply monitoring alerts. Our managed-services approach focuses on identifying recurring issues, abnormal conditions, and potential infrastructure risks so they can be addressed proactively.

Services may include:

• Remote troubleshooting and remediation
• Preventive maintenance
• Performance analysis
• Configuration review
• Capacity and utilization monitoring
• Recurring issue identification
• Vendor escalation and coordination

Cisco Configuration & Backup Management

Maintaining current and recoverable device configurations is an important part of infrastructure resilience.

OMIS can support:

• Configuration backup
• Configuration change tracking
• Configuration validation
• Recovery support
• Standard configuration practices
• Documentation of managed infrastructure

Incident Management & Response

When an infrastructure issue occurs, OJASVI provides a structured incident-management process based on the severity and business impact of the event.

Incidents may be identified through:

• Automated infrastructure monitoring
• Customer-reported issues
• Email or designated service channels
• Emergency contact procedures for critical incidents

Incidents are classified by priority, investigated, escalated, and communicated according to the applicable service level and customer SOW.

Performance & Capacity Management

As networks grow, performance requirements change. OJASVI helps customers maintain visibility into infrastructure utilization and emerging capacity requirements.

Our services can include:

• Performance trend analysis
• Capacity utilization monitoring
• Infrastructure health reviews
• Identification of potential bottlenecks
• Growth and capacity planning
• Recommendations for infrastructure improvements

Lifecycle & Vendor Coordination

Infrastructure management does not end with monitoring. OJASVI can help customers coordinate the operational lifecycle of their managed infrastructure.

This may include:

• Hardware lifecycle tracking
• Software and firmware coordination
• End-of-support/end-of-life awareness
• Hardware replacement coordination
• Cisco and third-party vendor coordination
• Support-case escalation

Flexible Service Tiers

OJASVI Managed Infrastructure Services can be structured to match the customer’s environment and operational requirements.

OMIS Essential

Designed for organizations looking for foundational infrastructure monitoring and support.

Includes:

• Infrastructure monitoring
• Device health monitoring
• Alerts and event visibility
• Remote troubleshooting
• Configuration backup
• Basic service reporting
• Preventive maintenance
• Vendor escalation

OMIS Advanced

Designed for organizations requiring a more proactive approach to infrastructure management.

Includes everything in Essential, plus:

• Proactive remediation
• Performance and capacity monitoring
• Change-management support
• Lifecycle coordination
• Enhanced reporting
• Security monitoring coordination
• Wireless and SD-WAN support where applicable

OMIS Premium

Designed for complex, distributed, or business-critical environments requiring enhanced operational support.

Includes everything in Advanced, plus:

• Enhanced infrastructure monitoring
• Advanced incident and problem management
• Lifecycle planning
• Capacity planning
• Strategic infrastructure recommendations
• Multi-site infrastructure support
• Vendor coordination
• Customized reporting and service reviews

Built Around Your Business

Every organization has different infrastructure, operational requirements, and service expectations. OJASVI works with customers to define the appropriate managed-service scope, supported devices, monitoring requirements, service hours, response objectives, reporting requirements, and escalation procedures.

Our managed services can be tailored for:

Small & Medium Businesses
Gain access to structured infrastructure monitoring and management without having to build a large internal network operations team.

Mid-Market Organizations
Extend the capabilities of existing IT teams with proactive infrastructure monitoring, operational support, and lifecycle management.

Public Sector & Government Organizations
Support distributed infrastructure environments with defined service processes, documentation, monitoring, and escalation procedures.

From Reactive IT to Proactive Infrastructure Management

With OJASVI Managed Infrastructure Services, organizations gain a structured approach to maintaining their Cisco infrastructure while allowing internal IT teams to focus on strategic business priorities.

Monitor. Manage. Protect. Optimize.

Ready to Modernize Your Network Operations?

Let’s discuss your Cisco environment, operational requirements, and managed-service objectives.

Talk to OJASVI about Managed Infrastructure Services →